Inspire Your Leadership Today ...

We define Leadership as the ability to create and sustain an environment which inspires and motivates associates individually and collectively to achieve business goals.

In attempting to understand what that means take a look at the behaviour of the 'Leader' and what happens around them. Below are just some of the visible characteristics.

• Actively promotes participation, openness, honesty and trust.
• Has a flexible style of leadership to suit given situations.
• Assesses strengths and weaknesses within team and encourages self and team development.  
• Has the courage to make and support sound business decisions however unpopular.
• Admits mistakes and gives permission for others to make mistakes, having evaluated the risk beforehand.
• Leads by example, is highly visible and hives! the vision, values and positive behaviours.
• Sets challenging and developmental targets.
• Displays confidence in team and self, evidenced by an empowered team with clear accountabilities.
• Disciplined, fair and consistent in approach with self and others. Is supportive of the team, externally to the team.
• Willing to accept responsibility for team actions/ideas.
• Displays knowledge, understanding and respect for the feelings and opinions of others and treats each associate as an individual.  
• Gives praise and thank-you where appropriate.
• Shares success with other members of the team.

Leadership styles vary with ability; if you don't match the 'Developed' style you would benefit from our coaching programme.

Developed

Gives full ownership, encourages participation and is flexible in their approach to target setting. Promotes accountability in associates to do a task their own way to an agreed standard. Confronts and deals constructively with poor performance without hesitation. Sets goals for performance improvement; praises solid achievements. Recognises the quality of individuals contribution. Establishes a monitoring system to ensure effectiveness. Has the courage to make and support sound business decisions however unpopular. Has personal charisma. Is highly visible, leads by example and has a collegiate leadership style that brings the team along with them.

Developing

Works hard to achieve a high level of 'buy-in' amongst the team. Has systems/processes to regularly review individual and team performance. Displays sensitivity to situations and individuals. Generally leads by example and is regarded as a motivator of people. Assesses the strengths and weaknesses of the team and encourages focused development. Deals positively with conflict situations.

Under Developed

Sets realistic, measurable goals and targets, and sets goals for improvement for associates. Gives constructive criticism and regular feedback to direct reports. Sets priorities for associates; communicates quality standards of performance and supports the achievement of performance standards. Is aware of the emergence of personal conflicts.

Needs Care

Abdicates rather than delegates tasks and displays a tendency to re-actively move the goal posts with little rationale applied. Sets objectives but does not monitor performance or deal with performance problems. Tells rather than sells; Is over involved in what associates are doing. Doesn't define or set the boundaries for empowerment. Believes that they know best and has a tendency to blame others when a problem emerges. Lacks personal charisma.

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